Frequently Asked Questions

Everything you need to know about your Obroi experience.

What is the typical shipping time for an order?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

How do I initiate a return or exchange?

We offer a 30-day return policy. Simply visit our Returns Portal, enter your order number and zip code, and follow the instructions to print your prepaid shipping label.

How can I find the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.

What payment methods do you accept?

Obroi accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our factories annually for fair labor practices.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.