Returns & Exchanges

At Obroi, we want you to be completely satisfied with your fashion choices, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund will be handled with the utmost care.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags remain attached and the clothing is in its original, unworn condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier or drop it at an authorized collection point, then use the provided tracking link to monitor your refund status.